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Live, Interactive 2-way Videocast With Experts And Speakers

Value Innovation

Gaurav Bhalla

Customer-value innovation is the single most important investment companies can make in their future well-being and prosperity – it brings in customers, and keeps them in the door. Clients will benefit by understanding the DNA of customer-value innovation, and learning how to design and effectively implement it in their own organization.

The offering will focus on the 5 key pillars of customer value innovation:

1. Customer-First Mindset: still a slogan for most companies
2. Value Proposition: benefits and solutions, not features; customers buy holes, not drills
3. Customer Experience: most potent customer retention tool
4. Innovation: customer value and business models
5. Sources of Growth: customers, markets, geographies

What You Get

The magic is in the details. Unless stated otherwise above, your videocast will:
* Last up to one hour
* Allow for up to 200 connections into the Cast (a connection is a login from a unique location)
* Include the two-way video experience (including interactive HD streaming video and audio) and dedicated support

Special Requests

Any additional options available for this Cast are shown below. If you don't see the option you'd like, add your special request during checkout.



Gaurav Bhalla has 35+ years of global experience as a consultant, educator, entrepreneur, author, and speaker in leadership, marketing, strategy, and innovation. Committed to learning and personal growth, he has helped executives and companies in over 30 countries solve complex business problems through the application of cutting edge knowledge and ideas. A thinker and doer, he has changed the lives of thousands of executives by encouraging them to perceive and reframe the worlds in which they live in more human-centric ways.

He has held innovation, strategy, and brand marketing positions at companies such as Nestle and Richardson Vicks (P&G), has consulted with large Fortune 500 clients in the Pharmaceuticals (GSK, Pfizer, B-MS), Technology/Telecom (AT&T, Samsung, Microsoft), and Finance sectors (Capital One, Nasdaq, Citi). Additionally, he has conducted business seminars, and executive education courses at leading business schools, like Duke, Georgetown, University of Maryland, Indian School of Business, Singapore Management University, and GIBS South Africa, for companies, nonprofits, and associations, like Deloitte, Caterpillar, Microsoft, Accenture, NIH, and National Association of Broadcasters, to name a few.

Published in both business and literature, his leading edge thinking is reflected in his HBR article “Rethinking Marketing,” his book “Collaboration and Co-Creation: New Platforms for Marketing and Innovation.” His latest book on Soulful Leadership, “Awakening A Leader’s Soul: Learnings Through Immortal Poems,” is due for launch in early 2017. CEO of Knowledge Kinetics, he remains committed to helping companies create compelling value for all stakeholders through soulful leadership and continuous innovation.

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Value Innovation