Profitability Through Your People

Marli Rusen

Profitability Through Your People: How to Build A Culture of Respect and Productivity through Fair Process, Clear Accountability, and Customized Support

Nowadays, there is intensified pressure on leaders to ensure that their teams succeed – not only financially, but also in relation to customer satisfaction and employee engagement, attraction, and retention. Leaders are increasingly held responsible for ensuring that profits are made within a culture (not at the expense) of respect, trust, and transparency. No exceptions. No excuses. The failure to do so will result in significant costs through increased turnover, ruined reputations, and prolonged (and often public) litigation.

Marli Rusen is an attorney with over 20 years’ experience in working with leaders to build—or rebuild—their teams in order to achieve financial success and sustainable workplace cultures. Marli recently published a book on this topic—based on her cumulative experiences and insights as a legal consultant, workplace mediator, and labor arbitrator—titled “The MIRROR Method: How to build productive teams by ending workplace dysfunction.”

In this one hour course, Marli will:

- Outline three fundamental responsibilities of leadership (in law and practice) when building profitable and productive teams: taking responsibility for team culture and success; role modeling acceptable behavior, communication, and performance; and holding individual team members accountable in a decisive and respectful manner; and
- Summarize her six-step, practical and accessible MIRROR Method for properly diagnosing and remedying obstacles to individual and team success.

What You Get

The magic is in the details. Unless stated otherwise above, your videocast will:
* Last up to one hour
* Allow for up to 200 connections into the Cast (a connection is a login from a unique location)
* Include the two-way video experience (including interactive HD streaming video and audio) and dedicated support

Special Requests

Any additional options available for this Cast are shown below. If you don't see the option you'd like, add your special request during checkout.



Marli Rusen brings years of extensive experience as a labor, employment, and human rights attorney to her current work as a workplace mediator/arbitrator, leadership consultant, trusted team builder and noted expert in resolving any type of organizational dysfunction. After law school, Marli spent over 18 years as an attorney specializing in medical malpractice (representing members of the medical profession) and labor, employment and human rights law (representing CEOs, CAOs, and members of their leadership teams). Marli continues to be an active, practicing member of her Law Society and provides objective third-party advice to leaders on how to best assess, respond to, and remedy complaints that arise in any area of their organizations—from staff dynamics to customer complaints to tensions on their executive teams. Marli also engages in applied work with leaders and their teams, helping them to build (or re-build) individual and team dynamics in order to achieve enhanced productivity and overall success. Marli has used her vast and varied experience to develop proactive and timely "tools" for leaders and their teams to use to make evidence-based decisions and successfully resolve disruptive and challenging workplace dynamics. This has culminated in the publication of her book, “The MIRROR Method: how to build productive teams by ending workplace dysfunction” which shows leaders how to build productive and profitable teams through individual accountability.

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Profitability Through Your People