Bust the 4 D's of Discipline Avoidance: Regain Your Power and Transform Your Team

Kirsten Ross

• Are employee issues and team drama wreaking havoc in your business?
• Do you avoid correction conversations because you fear a negative reaction?
• What behaviors and attitudes are you tolerating that you should not?
• How often are you fixing customer complaints that result from negative employee attitudes or poor performance?

Remove the guilt and fear that stops you from having those correction conversations. Become the empowered leader you need to be. Some simple mindset tweaks and a few key phrases will transform your ability to lead and give you the power to engage again. Your rock star employees will be jumping for joy!

What You Get

The magic is in the details. Unless stated otherwise above, your videocast will:
* Last up to one hour
* Allow for up to 200 connections into the Cast (a connection is a login from a unique location)
* Include the two-way video experience (including interactive HD streaming video and audio) and dedicated support

Special Requests

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Kirsten E. Ross, MLIR, SPHR teaches targeted strategies to help leaders generate a clear direction, defeat employee drama and focus their teams on productivity and great service. She is the undisputed expert in moving you from Resigned, Resentful and Overwhelmed to Focused, Engaged and Empowered.

She is a transformational speaker. Her workshops and keynotes are rich with proven strategies to implement immediately. Her fun and high-energy style has received rave reviews from participants who often marvel at her ability to simplify complex information while making the event entertaining. She is adept at injecting stories to increase motivation and anchor learning.

For more than 20 years Kirsten has worked with leaders and teams in privately held companies, family businesses & non-profits. She is CEO of Focus Forward Coaching, LLC, a leading coaching and culture correction firm. Her education includes a Master’s Degree in Human Resource Management, Senior Human Resource Certification & the Coach Training Alliance curriculum.

She is the Author of two Leadership books, “Defeat the Drama” and “From People Problems to Productivity” and has been featured as an expert for media such as: NBC Nightly News, Fox 2 News, National Public Radio and for publications such as Entrepreneur Magazine, Working Mother Magazine and Crains.

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Bust the 4 D's of Discipline Avoidance: Regain Your Power and Transform Your Team