How to Get and Keep Customers... For Life

Tony Alessandra
Turn your customers into business apostles who "preach the gospel" according to your company. Dr. Alessandra focuses on how everyone in your organization can become more customer-driven and less operations-driven; how to turn moments of misery into moments of magic for your customers; and how to create customer intimacy, retention, and satisfaction, which leads to customer loyalty.

What You Get

The magic is in the details. Unless stated otherwise above, your videocast will:
* Last up to one hour
* Allow for up to 200 connections into the Cast (a connection is a login from a unique location)
* Include the two-way video experience (including interactive HD streaming video and audio) and dedicated support

Special Requests

Any additional options available for this Cast are shown below. If you don't see the option you'd like, add your special request during checkout.


$3,375.00

Details

Dr. Alessandra has a street-wise, college-smart perspective on business, having been raised in the housing projects of NYC to eventually earning his PhD in marketing in 1976 from Georgia State University. Tony is CEO of Assessments 24x7 LLC, a company that offers a variety of online assessments, including the widely used DISC profile, the Hartman HVP, Motivators (Values/PIAV) assessment, and several 360º effectiveness assessments. He is also a prolific author with 30 books translated into over 50 foreign language editions and is featured in over 100 audio/video programs and films. He was inducted into the NSA Speakers Hall of Fame in 1985. In 2010-2014, he was selected 5 times as one of the Speakers.com Top 5 Sales/ Marketing/ Customer Service Speakers; was elected into the inaugural class of the Top Sales World Sales Hall of Fame; and in 2012, he was voted one of the Top 50 Sales & Marketing Influencers.

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How to Get and Keep Customers... For Life

USD

$3,375.00

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