The Simple Truths of Service Inspired by Johnny the Bagger®

Barbara Glanz

Based on Barbara's unforgettable story about a young man with Down Syndrome who changed the culture of an entire organization by being creative and giving the customers more than they expected, this program presents ten simple truths of service that will help organizations and individuals become more customer-focused, both internally and externally. In today's highly stressed, competitive workplace, each employee must be committed to creating long-term client relationships, and this presentation will encourage and inspire them to WANT to do this. With her unique combination of content and heart, Barbara will share research, stories, models, and action ideas based on these ten simple truths to encourage each person that he/she can make a difference every single day!

What You Get

The magic is in the details. Unless stated otherwise above, your videocast will:
* Last up to one hour
* Allow for up to 200 connections into the Cast (a connection is a login from a unique location)
* Include the two-way video experience (including interactive HD streaming video and audio) and dedicated support

Special Requests

Any additional options available for this Cast are shown below. If you don't see the option you'd like, add your special request during checkout.



A member of the prestigious Speaker Hall of Fame and one of fewer than 700 Certified Speaking Professionals worldwide, Barbara Glanz, CSP, CPAE, works with organizations to improve morale, retention, and service with people who want to rediscover the joy in their work and in their lives. She is the first speaker on record to have spoken on all 7 continents and in all 50 states.

Known as "the business speaker who speaks to your heart as well as to your head," Barbara is the author of twelve books including "The Simple Truths of Service Inspired by Johnny the Bagger®", "CARE Packages for the Workplace", and "180 Ways to Spread Contagious Enthusiasm™". Voted "best keynote presenter you have heard or used" by Meetings & Conventions Magazine, Barbara uses her Master’s degree in Adult Learning to design programs that cause behavior change. She lives and breathes her personal motto: “Spreading Contagious Enthusiasm™”

Write Your Own Review

Only registered users can write reviews. Please log in or register

Product Tags

Product Questions

No questions yet. Be the first to ask the question!

Featured Topics

The Simple Truths of Service Inspired by Johnny the Bagger®